Shipping

Delivery Time

Delivery time is from 3-10 business days within metropolitan France.

Overseas deliveries take 5-12 business days.

Delivery Costs and Process

During busy periods, such as sales and other promotional periods, deliveries may take longer. 

Deliveries are free of charge for all orders over €350 made in metropolitan France on www.carel.fr.

Delivery fees are €30 for orders placed outside of metropolitan France, and they are free for orders above €500.

Packages all feature a barcode and a tracking number that is made available to the Customer. This number, along with a link to the carrier service provider, is sent by email to the Customer when the order is shipped. This way the Customer can track the shipment in real time.

Packages are sent by La Poste to the delivery address provided by the Customer.

This transport method is available in France and abroad.

Unfortunately, for technical reasons, we are unable to send deliveries to Argentina, Israel, or Angola.