FAQ

Our designs

Since 1952, we have been committed to creating locally produced shoes of the highest quality possible. Carel shoes are recognized worldwide for their quality and the nobility of the leathers chosen.

All our shoes are made in Europe, mainly in Italy as well as in Spain and Portugal. Since 2020, some of our eco-friendly shoes are also made in France.

We choose each of our workshops for their speciality and savoir-faire and we maintain long-lasting partnerships with each of them. 

Find all the details on our page "OUR COMMITMENTS".

Find your CAREL shoe size by following the best tips!

First of all, we recommend measuring the length of your feet in centimeters.
Our advice: put on a sock, place your foot against a wall on a sheet of paper long enough for your foot not to stick out.
Be sure to keep your heel firmly against the wall and your foot flat.
Make a small mark in front of your longest toe.
And finally, measure the distance from the end of your paper to the mark.
With the length of your feet, check our size chart to find your CAREL size.
Then, pick up your next pair of CAREL shoes and follow our tips for each one.
Remember: from one design to the next you may need to choose a different size.

If you are still in doubt, please contact our Personal Shopper here bonjour@carel.fr.

We can confirm you that we have been working with all of our suppliers for years now, that our quality level is excellent and that we are committed to selecting the finest fabrics for you.

Of course, this is the truth, but we believe that the best way for you to be convinced is to try on a pair of Carel Shoes.

All our shoes are taken care of before we propose them for sale. However, it is essential to take good care in order to keep them for life.

Discover our SHOE CARE GUIDE and find out our advices and maintenance products to take care of your shoes.

If you want to obtain the contact of a qualified cobbler, you can also contact our customer service at bonjour@carel.fr. Our team will give you the address of our Carel specialist cobbler located in Paris.

When there is a "Coming Soon" label on one of our articles, it means that it will soon be in stock.

You can subscribe to the stock alert by selecting the desired size. In this way, you will be notified by email as soon as the article is available.

Committed to more responsible collections, our designers have found several innovative and sustainable materials such as Piñatex (pineapple leather), Appleskin or Spazz (recycled plastics).

Each one of our creations is handcrafted in fair and responsible quantities. For this reason, you may sometimes struggle to find your fit.

If you have a crush on one of our pairs, we invite you to subscribe to our stock alerts. That way you'll be the first one to know before it's too late !

Moreover, we will always suggest you an alternative choice in our " You will also like " section

Size guide

EACH SHOE IS UNIQUE AS YOU ARE ;)

90% of our shoes are handmade in exclusive italian fabrics. Size may vary from one design to another. We advise you, once you take your measurements, to refer to the tab "Size & Advice" that you can find below the button "Add to cart" .

How to measure your size ?

Our tip:

While wearing a sock, place your foot against a wall on a sheet of paper long enough to keep your foot from sticking out.
Be sure to keep your heel firmly against the wall and your foot flat.
Make a small mark in front of your longest toe.
Finally, measure the distance between the end of your sheet and the mark you made.
If the length is between two sizes, round up to the biggest one.

Foot lengths
in INCHES		 Foot lengths
in CM		 Sizes
FR / EU
8,543 in 21.7 cm 34
8,661 in 22 cm 34.5
8,818 in 22.4 cm 35
8,937 in 22.7 cm 35.5
9,055 in 23 cm 36
9,212 in 23.4 cm 36.5
9,33 in 23.7 cm 37
9,448 in 24 cm 37.5
9,606 in 24.4 cm 38
9,724 in 24.7 cm 38.5
9,842 in 25 cm 39
10 in 25.4 cm 39.5
10,118 in 25.7 cm 40
10,236 in 26 cm 40.5
10,393 in 26.4 cm 41
10,511 in 26.7 cm 41.5
10,629 in 27 cm 42