Payment

The payment of your international order is made via the Global-e platform and the payment methods are adapted to each country. The price includes delivery, taxes and customs fees.

  The payment in 3 times without fees is available from France & Belgium via Alma, Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Great Britain and the United States via Klarna.

Also available via your paypal account !

Nothing more simple and quicker : 

 

1. Add your items in the shopping basket. The total amount should be between 200€ and 2000€.

 

2. Select the 3 times payment without fees at the checkout step.

 

3. Complete and validate the pre-filled form so that your request will be taken into account. 

 

The payment in 3 times without fees is available from France & Belgium via Alma, Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Great Britain and the United States via Klarna.

Also available via Paypal !

All items bought in carel.fr/en promotions can be exchanged for another item or a credit note but cannot be refunded.

Credit notes are available one year on our website only.  

Return delay : 14 jours 

Please note that shipping delays can be expended.

Our international payments methods :

  • Visa
  • Americain Express 
  • Diners Club International 
  • Paypal 
  • Klarna payment in installments
  • Alma 

For further information about PayPal payments, visit www.paypal.com

Size guide

EACH SHOE IS UNIQUE AS YOU ARE ;)

90% of our shoes are handmade in exclusive italian fabrics. Size may vary from one design to another. We advise you, once you take your measurements, to refer to the tab "Size & Advice" that you can find below the button "Add to cart" .

How to measure your size ?

Our tip:

While wearing a sock, place your foot against a wall on a sheet of paper long enough to keep your foot from sticking out.
Be sure to keep your heel firmly against the wall and your foot flat.
Make a small mark in front of your longest toe.
Finally, measure the distance between the end of your sheet and the mark you made.
If the length is between two sizes, round up to the biggest one.

Foot lengths
in INCHES
Foot lengths
in CM
Sizes
FR / EU
8,543 in 21.7 cm 34
8,661 in 22 cm 34.5
8,818 in 22.4 cm 35
8,937 in 22.7 cm 35.5
9,055 in 23 cm 36
9,212 in 23.4 cm 36.5
9,33 in 23.7 cm 37
9,448 in 24 cm 37.5
9,606 in 24.4 cm 38
9,724 in 24.7 cm 38.5
9,842 in 25 cm 39
10 in 25.4 cm 39.5
10,118 in 25.7 cm 40
10,236 in 26 cm 40.5
10,393 in 26.4 cm 41
10,511 in 26.7 cm 41.5
10,629 in 27 cm 42