We are here for you !

PERSONAL SHOPPING

OUT OF SIGHT BUT CLOSE TO THE HEART

 

We love to take care of our customers and have done so for almost 70 years. We want you to live the Carel experience and to travel in our universe by advising you at best and that even at distance !

Our parcels are prepared with the greatest care, respect the measures taken by the government and are shipped within 24/48H.

The payment in 3 times is available from France and Belgium!

We offer free delivery for orders over 300€ and returns are at our charge from Metropolitan France within 14 days.

Discover below our special services :)

The Carel Paris team

PERSONAL SHOPPING

YOU WANT TO BOOK A PERSONAL APPOINTMENT ?

Contact us at 07 64 50 39 19, on our Whatsapp or by e- mail at bonjour@carel.fr. Josépha & Valentine, our Personal Shoppers, will answer you as soon as possible to organize your personalized appointment.

As Carel specialists, they will be able to advise you on how to find the perfect pair of shoes and share with you the secrets of our handcrafted products. You will experience the Carel's magic, from its shoes to the unique colors made in Italy. An opportunity to be advised and to enter our universe from your home !

After this appointment, you can have your order delivered to your home.

A QUESTION ? OUR CUSTOMER SERVICE ANSWERS YOU !

 

You have a doubt about your size ? You want more informations about a pair of shoes in particular? 

You can reach our Customer Service at bonjour@carel.fr or 07 64 50 39 19 and on our Whatsapp.

 

Josépha & Valentine will be able to advise you on the pair that suits you best and also share their secrets on how to take care for our shoes.

 

 

YOU HAVE A QUESTION ABOUT YOUR ONLINE ORDER ?


If you have any questions about your online order, you can contact Josépha & Valentine, the customer service by phone at 07 64 50 39 19, on our Whatsapp and by e- mail at bonjour@carel.fr.

They like taking care of our customers, exchange with you and get your feedback, because your opinion is precious to us ! 

Due to the current context, we inform you that the deadlines may be extended. We apologize for the inconvenience.

We are here for you !

PERSONAL SHOPPING